Service Delivery Manager Job at VDart Inc, Duluth, GA

MnRjOWdMdGNqMnY3VGVwZ2svQ0RjakkxM3c9PQ==
  • VDart Inc
  • Duluth, GA

Job Description

Service Delivery Manager :

Duluth,GA

Job Description:-

  • 10+ years managing in the technical field of a business environment
  • Should have handled the Managed service projects in the past
  • Past experience in managing and organizing effectively within a dynamic environment where parallel projects need planning, guidance and agility
  • Experience in using current industry standard business tools for communication, collaboration, planning, tracking and reporting.
  • Excellent analytical, organizational, time management, verbal, and written skills and be detail-oriented
  • Experience in leading / driving Major Incident calls to speed resolution
  • Self-starter with ability to work independently under pressure and react quickly and in support of changing priorities
  • Able to multi-task in a fast-paced organization
  • Able to interact effectively and cooperatively with partners and consultants at all levels
  • Able to engage, inspire, influence people
  • 3+ years of ITSM process experience: Service-Now or similar ticket system
  • Bachelor's Degree in applicable field with related course work in a technology, engineering, banking, government, or similar environment with regulations
  • Previous management / leadership experience, with a demonstrated ability to effectively collaborate and influence others while ensuring all targets are met, on schedule and within parameters
  • Proficient written and oral communication skills

Preferred:

  • Committed to high quality standards and making continuous improvements
  • IBM Mainframe experience
  • ITIL certified
  • Able to think conceptually - need to understand the appropriate level of detail to create in models to solve problems
  • Able to build consensus, use active listening skills, and work harmoniously with others in getting a job done while promoting a culture of teamwork, excellence, and integrity
  • Able to work in a face-paced environment, and adapt to change

Job Tags

Similar Jobs

Weber State University Department of Automotive Technology

Student Lead for A.C.T. Lab Job at Weber State University Department of Automotive Technology

 ...policy (see Weber State University's Policy and Procedure Manual 3-32). Position Information Position Title Student Lead for A.C.T. Lab Requisition Number H01906P Position Category Hourly/Work Study Campus Location Weber State University - Ogden, UT Hours per week... 

SOULCHI

Video Editor (Equity-Based) Job at SOULCHI

Position: Video Editor (Equity-Based) Location: Remote Category: Flexible, Part-time (20 hours) to Full-time (40 hours) Compensation: Fair Market Value, Equity-Based Compensation Model Welcome to the forefront of transformational change. At SOULCHI, we are...

SSP America

Director of Restaurant Operations Job at SSP America

 ...Join Our Team as the Director of Restaurant Operations in a dynamic airport environment! JFK Terminal 4 - Director of Restaurant Operations $140,000 - $150,000 / year Quarterly Bonus + Year-End Super Bonus Full Benefits Package Career Growth in... 

Mondo

Junior Project Manager Job at Mondo

 ...Apply now: Junior Project Manager, Remote (U.S. only). The start date is ASAP for this 6-month W2 contract. Job Title: Junior Project Manager Location-Type: Remote (95 EST schedule) Start Date Is: ASAP Duration: 6-month W2 contract... 

Aramark

Cook- Westchester County D.O.C. Job at Aramark

Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, youll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipment, youll be immersed in a world that goes beyond...