Job Description

About the Role

We’re looking for a Senior Full Stack Software Engineer with strong backend skills to join the BI Reporting team, which builds the client reporting experience within Attentive’s messaging and personalization platform. Our services power metric visualizations, dashboards and reports in the Attentive UI, empowering marketers with the information needed to make decisions and drive meaningful growth. We are a high-impact, high-visibility team whose work is crucial to helping clients understand the value of Attentive’s products.

In this role you’ll collaborate with product managers, designers and other engineers to launch new reporting capabilities, expanding metrics and insights, increasing configurability and allowing users to fully customize their reporting experience. You’ll play a key role in architecting and implementing the next iteration of our reporting platform, empowering software engineers across Attentive with building blocks to create product-level reporting with greater speed and consistency. To cultivate a broad understanding of our services and architecture, you’ll occasionally contribute to frontend development by implementing new UI reports and features with guidance from frontend SMEs.

• Build backend services that power amazing client reporting experiences, taking responsibility for code quality, scalability, reliability and performance
• Drive architectural discussions and write RFCs to document technical decisions
• Constantly improve the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes
• Partner with Product Management and Design to meet users’ needs without sacrificing quality or accruing tech debt
• Implement tests and monitors to prevent regressions and catch production errors before clients
• Become an SME for the team’s backend systems, mentoring other engineers in growing their backend development and troubleshooting skills
• Occasionally contribute to frontend development 

• You have worked professionally with web technologies for 5+ years with experience on a single application long enough to see the consequences of your decisions
• You have worked on full-stack product development teams, providing technical input on requirements, building and launching major new features to external users
• Proficient in backend development with Java, Python or Go and familiar with modern development practices, including object-oriented design, data structures, and algorithms
• Junior to mid-level frontend experience with technologies such as React and TypeScript
• Significant experience with backend architecture - designing new services, data models and interfaces that are maintainable, scalable, secure and resilient
• A track record of technical leadership - driving decisions, mentoring peers, improving standards and maintaining a high bar of quality and reliability
• You are excited by new technologies, but pragmatic about introducing them - focused on solving real business problems​​
• You possess excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders
• You have experience being on-call and respond quickly during an incident to troubleshoot and resolve issues

• Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
• Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
• Our backend is Java / Spring Boot and Python microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Snowflake, Postgres, Planetscale, and Redis, hosted via AWS
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright

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