Job Description

Sales Associate

Location: Seattle, WA (In-Store)

About the Refind:

The Refind is a luxury resale company redefining how people shop and sell online. Founded and operated by a female-led team, we are a fast growing business rooted in style and authenticity. We curate and resell the most coveted closets from around the world through our Instagram Live Shows and flagship retail store.

Role Overview

We are hiring a Sales Associate to join our flagship store team. This role combines traditional retail sales with clienteling and social selling. The ideal candidate has strong retail experience, proven sales ability, and a genuine passion for fashion and luxury resale.

What You’ll Do

Customer Experience

• Deliver high-touch service to every guest, ensuring a memorable luxury retail experience.
• Provide styling advice and product knowledge to guide client purchases.
• Build lasting client relationships and contribute to our growing community.

Clienteling & Social Selling

• Proactively engage clients through one-on-one outreach and clienteling.
• Drive sales through Instagram Stories and DMs, extending the in-store experience online.
• Track client preferences and provide curated, personalized recommendations.

Retail Floor Operations

• Support daily retail operations including opening/closing, transactions and inventory flow.
• Assist in merchandising and maintaining the visual presentation of the store.
• Partner across departments to ensure smooth product turnover.

Qualifications

• 3+ years of retail sales experience, preferably in luxury or specialty retail.
• Strong sales track record with clienteling experience.
• Comfortable using social platforms (Instagram) to drive sales and engagement.
• Knowledge of fashion and luxury brands; styling experience a plus.
• Excellent communication and organizational skills.
• Professional, proactive, and able to thrive in a fast-paced environment.

Schedule:

This is a full-time, in person, hourly role based in Seattle, WA.

• Flexibility required for evenings, weekends, and peak retail seasons.

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