Job Description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<<

Pay Rate: $21.75 per hour

***This position works within all of Santa Clara County***

Summary

Provides individualized service to HOPE clients to assess and remediate barriers, which inhibit successful integration into the community. May also provide travel and or in-home training and intervention as assigned for HOPE clients place in community employment settings. Work closely with clients and families to determine training goals and ongoing success.

Essential Functions

The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:

1. Provides 1:1 assessment, training and follow up in the consumer’s home and community as identified in their ISP (Individual Service Plan).

2. Provides travel destination training for clients.

3. Assure compliance with safety and confidentiality standards.

4. Acts as a program monitor for assigned clients. Complete required forms and accountability documentation, incident reports, case recordings, termination, client attendance, billing, floor files, and other required documentation.

5. Performs task analysis and time studies for wage evaluations as required by DOL.

6. Assess and document client progress, performs quality control.

7. Maintains all assigned client case records. Participates in case reviews and goal planning. Schedule transportation, prepare required documentation, reporting.

8. Responsible for maintaining a professional relationship with consumers, parents, care providers, co-workers and appropriate others. Represents HOPE in the community.

9. Acts as advocate on behalf of clients served, providing intervention and consultation as needed.

10. Acts as a mandated abuse reporter.

11. Perform other duties, as assigned, to assure efficiency of program services.

Qualifications Required

High School diploma, G.E.D. or equivalent, plus one year of related experience working with people with disabilities in a rehabilitation environment.

Required Knowledge and Skills

1. Interest and ability to understand and relate with adults who have developmental/ multiple disabilities.

2. Ability to relate in a positive and constructive manner with clients, their families, the community and staff members.

3. Ability to accept supervision and work cooperatively as a team member with all Supported Living/Mobility and other Agency personnel.

4. Ability to observe, evaluate, document and communicate verbally and in writing, client performance and social behavior.

5. Knowledge and understanding of physical and mental disabilities, alternative communication systems and assistive technology.

6. Utilization of critical thinking skills in decision making situations, good organizational and record keeping skills.

7. Maintain valid CPR and First Aid certification.

8. Knowledge and commitment to the principles and concepts of normalization and a commitment to enhance community integration of adults with developmental disabilities

9. Flexible, positive and cooperative approach to scheduling and task prioritization in a consumer-driven environment.

Environmental Conditions

Extensive amount of time traveling in the local community, standing and walking. Exposure to dust, noise, pollens and various weather conditions; writing and computer work; use of variety of alternative transportation modes.

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

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