Digital Product Owner
Greenwood Village, CO
Hybrid - 4 days onsite, 1 day remote
Contract-to Hire
Overview: We are seeking a detail-oriented and proactive Digital Product Owner to support our national telecom client's enterprise Experience and Operations team. This role involves coordinating and facilitating communications regarding roadmap items, supporting metrics, reporting on the impact of our roadmap, ensuring development timelines are understood and achieved, and executing ad hoc research requests. The ideal candidate will ensure that business requirements align with our roadmap strategy and help drive the successful execution of our projects. Familiarity with agile development processes and knowledge of Call Center operations plus Conversational IVR and AI capabilities are highly beneficial.
Key Responsibilities:
Business Requirements Alignment
Facilitation and Documentation
Metrics and Reporting
Communication Coordination (Program Management)
Timeline and Schedule Management (Program Management)
Ad Hoc Product & Operations Research
Agile Development and Technical Expertise
Qualifications:
Required:
Desired:
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