Customer Service Representative (On-Site) Job at Billshark, Hopkinton, MA

M3RRL2dMRmJpVzM0UitCb2t2YUVkRHczMnc9PQ==
  • Billshark
  • Hopkinton, MA

Job Description

Cancel Shark (Phone & Chat Representative)

Location: Hopkinton, MA
Schedule: Full-Time | Contract-to-Hire | On-Site

Join Billshark – where financial wellness meets fun and growth!

Are you friendly, outgoing, and enjoy helping people? Billshark — a fast-growing company backed by Mark Cuban and recognized by Fortune Magazine as a “Great Place to Work” — is looking for energetic Cancel Sharks to join our team!

We help customers save money by canceling unwanted subscriptions and negotiating better deals. Our team has been featured in Forbes , The Wall Street Journal , CBS News , and NBC Nightly News — and we’re growing fast.

About the Role

As a Cancel Shark , you’ll handle customer subscription cancellations through phone calls and online chat . You’ll contact service providers to cancel recurring subscriptions, manage multiple chat sessions, and accurately record account information. This position is perfect for someone who enjoys steady, detail-oriented work in a fun, supportive environment.

What You’ll Do

  • Make outbound calls to service providers to cancel accounts on behalf of customers.

     
  • Handle multiple chat sessions while assisting customers with cancellations.

     
  • Navigate internal computer systems to manage accounts and accurately record subscription details.

     
  • Follow clear procedures and scripts to ensure accuracy and efficiency.

     
  • Stay organized, self-motivated, and dependable in a fast-paced environment.

     

What We’re Looking For

  • Excellent verbal and written communication skills.

     
  • Strong computer and multitasking abilities.

     
  • Detail-oriented, dependable, and team-focused.

     
  • Enjoys steady, structured work and helping customers.

     

Why You’ll Love Working at Billshark

  • Competitive Entry-Level Pay

     
  • Career Growth Opportunities

     
  • Supportive Training & Coaching

     

Apply today to become a Cancel Shark and grow your career with Billshark — where teamwork, accuracy, and fun come together!



 

Job Tags

Full time, Contract work, Night shift,

Similar Jobs

Medtronic

Principal Medical Device Software Engineer (Python/C++) Job at Medtronic

 ...We anticipate the application window for this opening will close on - 19 Jan 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers... 

FairCom

Finance Manager Job at FairCom

 ...The Finance Manager leads our financial operations, blending high-level FP&A strategy with hands-on accounting management. Key responsibilities include overseeing the accounting team, directing budgeting and forecasting cycles, and maintaining internal controls. This role... 

Compass Group

BARISTA-STARBUCKS Job at Compass Group

 ...We are hiring immediately for a full-time BARISTA-STARBUCKS position. Location : Cleveland Clinic Starbucks-2049 East 100th, Cleveland, OH 44106. Note: online applications acceptedonly. Schedule :Monday through Friday. No late nights or weekends! SHIFT... 

New Inn Kennels

Dog Groomer Job at New Inn Kennels

 ...New Inn Kennels is a reputable pet care facility dedicated to providing exceptional grooming services for dogs of all breeds and sizes. We pride ourselves on our commitment to animal welfare, customer satisfaction, and creating a welcoming environment for pets and their... 

Cooper University Health Care

ULTRASOUND TECHNOLOGIST PRN Job at Cooper University Health Care

 ...Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.Discover...