Job Description

The Wine Manager is responsible for working alongside the Wine Director to oversee the wine program in Crown Club - ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced wine subject matter expert and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Detailed Responsibilities
* Understands all menus, product offerings, packaging and pricing and food & wine parings
* Ensures all concession areas have proper displays and merchandise
* Executes all security, safety and sanitation standards
* Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each wine event
* Follows and executes preventative maintenance schedule as set forth by the Wine Director
* Holds team accountable to steps of service to deliver great guest service
* Ensures show quality standards are maintained at all times
* Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
* Regularly obtains feedback from clients and guests to improve operations
* Responds and assists in any departmental guest service issues
* Executes all menus, promotions and programs as outlined by the Wine Director in accordance with Levy standards
* Achieves daily sales and assigned cost goals
* Achieves assigned budget goals
* Follows and enforces responsible alcohol service policies
* Effectively verifies all opening and closing inventories
* Executes required daily reporting in a timely manner
* Ensures required department reports are completed and information is compiled at month-end closing
* Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
* Forecasts and adequately schedules team members to meet operational needs and desired targets
* Ensures proper cash handling procedures are being performed
* Ensures assigned areas are fully stocked and are ready for operation
* Ensures complete maintenance and on-site training of the current POS system and concession equipment
* Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
* Interviews, hires, trains and develops team members according to Levy guidelines
* Other responsibilities, as needed

Job Requirements
* 3+ years of leadership experience in hospitality or retail
* Bachelor’s Degree in Hospitality Management is preferred
* High level of computer literacy
* Understanding of financial concepts
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills

Job Tags

Full time, For subcontractor,

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