Job Description

Overview:

Konica Minolta is looking for a Technical Instructor to help train our technicians. The Instructor is responsible for conducting a range of courses from starter, base-line programs to advanced levels. Works with SME to create/maintain classroom learning materials and review of other training projects.

Responsibilities:

• Conduct formal technical training classes in a training center or field classes. This includes maintenance of student records and student evaluations.
• Effectively work with a team to create and implement new technical training programs and materials, or update existing programs as required
• Maintain high level of product and technology knowledge. Must continually learn and update the skill set.
• Follow prescribed processes and procedures. Adhere to schedules and meet all deadlines.
• Identify urgent situations that require additional actions and escalate technical issues or information promptly.
• Perform projects and tasks assigned.

Qualifications:

• Technical School Diploma. College degree in a related field preferred.
• 2-4 years of technical professional experience.
• Experienced in teaching some courses or similar to the following:

Digital Product classes

Copier and printer theory such as dis-assembly, reassembly and adjustments.

Computer-related courses. For instance, on topics as print controllers and networking.

• A+, N+ and Security+ certification preferred
• Excellent verbal and written communication and presentation skills.
• Capable of communicating technical data clearly and professionally with staff and students; convey technical information in an easily understood manner. Able to relate to both technical and sales audiences in a professional, personable and persuasive manner.
• Knowledge of networking infrastructure, operating systems, authentication, and troubleshooting preferred.
• Strong working knowledge of industry, KM Products, services and solutions offerings.
• Strong hardware and software computer expertise. Including network and software/solutions knowledge.
• Strong technical background especially in digital/connected products, electronics, strong color workflow and process workflow knowledge.
• Intermediate level of MS Office skills (Word, PowerPoint and Excel).
• Proficient with Adobe CS, and Acrobat skills.
• Proficiency in time management and organizational discipline
• Demonstrated troubleshooting skills in complex environments.
• Strong sense of responsibility, self-motivated, able to work under pressure and tight deadlines.
• Ability to work independently and in a team environment.
• Readiness to accept, and adapt quickly to change.
• High degree of self-motivation to succeed and effectively manage multiple tasks.

Job Tags

Similar Jobs