Service Advisor Job at Hiring Winners, Shreveport, LA

M2RrNmhyQmVqbXI5UXVkZ2xmZUdkejgw
  • Hiring Winners
  • Shreveport, LA

Job Description

Service Advisor – Automotive

Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.

Job Responsibilities

  • Attitude is everything—greet service department customers promptly and courteously
  • Listen to each customer and clearly articulate repair needs to techs
  • Upsell recommended/additional services using low-pressure, high-integrity methods
  • Provide accurate estimates of repair/maintenance costs
  • Adherence to dealership policy on customer vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure that all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Job Tags

Similar Jobs

jobgether

Content Writer - REMOTE Job at jobgether

 ...partner company. We are currently looking for a Content Writer - REMOTE. In this role, you will have the opportunity to impact the...  ...hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.... 

Wiley|Wilson

Intern Architect Job at Wiley|Wilson

 ...Wilson, with over 190 dedicated employee-owners across five locations, is excited to invite you to join our Architecture department in Lynchburg, VA. This entry-level role offers an exceptional opportunity for someone ready to start their journey toward becoming a... 

Chez-Del Home Furnishings & Interior Design, Inc.

Interior Designer -Full or Part Time Job at Chez-Del Home Furnishings & Interior Design, Inc.

 ...About the job At CHEZ-DEL, we believe every home has the potential to be reimagined. As an Interior Designer, youll guide our customers through the design process. Whether it is selecting that perfect focal point piece for their room, or helping to develop a full room... 

NOLA PROTECTION

Security Officer (Unarmed) Meadowbrook Job at NOLA PROTECTION

 ...or emergency personnel. Maintain accurate written and electronic reports. Provide a professional and courteous presence at all times. Qualifications/Requirements: Must either be registered as a Security Officer with LSBPSE, or be able to meet requirements for... 

Summit Valley Services

School Custodian Job at Summit Valley Services

 ...Wednesday 4:30 - 7:00 pm Thursday: 4:30 - 7:00 pm Friday: 4:30 - 7:00 pm Job Summary: The Cleaning Professional will clean, disinfect, and maintain restrooms in a school. Supervisory Responsibilities: ~ None. Duties/Responsibilities: Performs general...