Job Description

About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description:

Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details.

One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.

Overview:

The Server is responsible for ensuring the standards of service in assigned food and beverage outlets. The server will take orders, deliver food, drinks and other items to guests. The Server will act as a liaison between the kitchen and guests. The server will assist with maintaining the Resort standards.

 

The Server shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!

JOB ESSENTIALS:

• Adheres to the steps of service using the service standards manual.
• Takes guests orders using seat numbers and appropriate order taking sheets.
• Enters orders accurately into POS systems.
• Familiarizes him/herself with all menus including three meal periods, lounge menu, wine and beverage lists.
• Resets dining room according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring work stations are stocked.
• Follows all proper bookkeeping and cash handling procedures.
• Ensures all opening, on-going and closing side work is complete and signed off by a manager on duty.
• Serves food and beverages to guests.
• Informs and promotes guests of daily/nightly specials.
• Checks guests’ identification to ensure minimum age requirement for consumption of alcoholic beverages.
• Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation.
• Offers creative selling of products to guests.
• Answers questions and/or makes recommendations on menus items.
• Cleans tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, describing cooking methods and ingredients.
• Takes into consideration any special request, dietary issues made by the guest.
• Performs food preparation duties such as preparing salads, appetizers, cold dishes, portioning desserts and brewing coffee.

Qualifications:

• Must be a United States citizen or possess a valid work permit.
• Must be able to read, write and speak English.
• Must be at least 21 years of age.
• Must be able to accurately follow instructions, both verbally and written.
• Must possesses excellent communication skills.
• Must be professional in appearance and demeanor.
• Must be able to work under pressure.
• Must be able to work in a fast paced environment.
• Must have excellent listening skills.
• Must always ensure a teamwork environment.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.
• Must have the ability to deal effectively and interact well with the guests and associates.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must have a passion for creating an exceptional experience for all guests.

Job Tags

Full time, Local area, Work from home, Worldwide, Flexible hours, Night shift, Afternoon shift,

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