The Onsite Sales Counselor is responsible for engaging prospective buyers and guiding them through the sales process for newly constructed residential homes. This role involves lead generation, sales presentations, and closing transactions while ensuring a positive customer experience.
Responsibilities:
Greet and assist visitors, provide sales materials, and demonstrate model homes
Present floor plans, options, and community features
Overcome objections and close sales to ensure buyer satisfaction
Receive offers, answer financing questions, and track applications
Maintain accurate sales documentation and perform weekly follow-ups
Keep sales models and marketing materials clean and updated
Generate new leads through referrals, networking, and outreach
Use market analysis tools to support sales efforts
Host community events and broker presentations
Qualifications:
High school diploma or equivalent required; bachelor’s degree preferred
Previous sales experience required; new home sales experience preferred
Valid driver’s license
Strong interpersonal and relationship-building skills
Results-driven with a customer-focused mindset
Excellent communication skills, both verbal and written
Team-oriented with a collaborative approach
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Able to work a flexible schedule, including evenings, weekends, and holidays
Professional and ethical conduct in all business dealings
About the Company:
KB Home is one of the largest and most recognized homebuilders in the United States. The company is known for its dedication to building high-quality new homes that are innovative, energy-efficient, and tailored to customer needs.
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