Retail Sales Manager Job at Confidential, Winter Park, FL

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  • Confidential
  • Winter Park, FL

Job Description

A fast-growing, multi-state beauty and wellness company is seeking a dynamic Center Sales Manager to lead one of our top-performing locations. This is an opportunity to run a business within a business — overseeing operations, training a guest-focused team, and driving service and retail sales within a high-standards, high-energy environment.

What You’ll Do

  • Lead all aspects of day-to-day center operations
  • Recruit, train, and coach a team of service providers and guest experience associates
  • Ensure delivery of a consistent, elevated guest experience
  • Drive center performance across key sales and service metrics
  • Monitor KPIs, team productivity, and individual sales performance
  • Maintain labor, scheduling, supply, and inventory control
  • Resolve guest concerns with empathy and professionalism
  • Collaborate with area leadership on performance and execution goals
  • Ensure compliance with safety, sanitation, and company protocols
  • Set the tone for team culture, accountability, and development

Who You Are

  • 5+ years of leadership experience in retail, spa/salon, fitness, hospitality, or service-based industries
  • Skilled in coaching, development, and holding teams accountable to performance
  • Passionate about service quality and guest satisfaction
  • Strong understanding of sales strategy and team motivation
  • Comfortable analyzing data to drive results
  • Confident, organized, and approachable with excellent communication skills
  • Able to work a flexible schedule, including evenings and weekends
  • High school diploma or equivalent required; additional education preferred

What We Offer

  • Competitive base salary + commission + performance bonuses
  • Career advancement opportunities within a growing organization
  • Free or discounted services and products
  • Health, dental, and vision insurance
  • Paid time off, sick leave, and parental leave
  • 401(k) with company match
  • Leadership development and recognition programs
  • Supportive, growth-minded company culture

This opportunity is offered confidentially. Finalist candidates will learn more about the company during the interview process.

Job Tags

Flexible hours, Afternoon shift,

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