Job Description

Job Title: Patient Access Representative

Location: West Hollywood, CA 90048

Duration: 13 Weeks

Shift: 1 st Shift

***Shift can be between hours of 7am-7pm; 8 hours per day***

(Role is onsite until training is successfully completed (several weeks of onsite training); thereafter, assignment may be remote)

Position Summary:

• The Patient Access Rep II performs all admissions activities for pre-admit and face-to-face registration of patients presenting to Admissions and/or outpatient areas for treatment.
• Facilitates patient access and secures all demographic and financial patient registration information, including the following: Registration, Pre-Registration, government and non-government insurance verification, eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages).
• Demonstrates the ability to perform job duties and interact with customers with sensitivity & attention to the patient population(s) served.
• Provides superior customer service through all personal and professional interactions with all customers within the Cedars-Sinai Health System.

Please review skills required below:

• Two (2) years of healthcare experience working in Patient Access or Revenue Cycle department, physician office, healthcare insurance company, and/or other revenue cycle related roles required.
• EPIC Experience required - must know how to schedule in EPIC!
• Experience answering multi-line and high-volume telephone calls in a healthcare call center environment
• Years of Experience (minimum): 2 years

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