Job Description

Operations Manager

Pacific Retail Capital Partners is growing in Los Angeles County. We are a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Our team of executives and strategic partners draws on decades of experience with major national shopping center owners to deliver top-tier service as an operating partner and efficiently oversee the company's portfolio. Our broad-based talent is versed in multiple disciplines, from investment and development, which enables the company to quickly assess market opportunities, to management, marketing, and leasing, which allows them to control costs and maintain the quality of its properties effectively. This position is based in Los Angeles County , but our company operates nationally, particularly in large regional malls.

We seek an Operations Manager to maximize the customers' shopping experience and tenant sales by ensuring a clean, well-maintained, safe, and aesthetically pleasing environment and enhancing asset preservation while ensuring the implementation of PRPC standards.

Best-in-Class Benefits and Perks:

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation of $85,000 - $105,000 annually, depending on experience, bonus potential, and an extensive benefits package, including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off and holidays

Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To succeed, you should have:

• A Bachelor's degree or certificate from a professional trade school, a minimum of 5 years of prior Operations, Facilities, or Property Management experience, and experience supervising others.
• Working knowledge of maintenance and operational functions required
• Ability to read and understand building blueprints, CAD drawings, and other schematic files
• Ability to display professional computer skills (email, Excel, Word, online order systems, etc.)

Your responsibilities as the Operations Manager will include:

Management and Operations

• Manage property operations to protect and enhance asset value in compliance with agreements and regulations.
• Ensure team safety, hazard control, and code compliance, including maintenance of safety systems and audit readiness.
• Oversee preventive maintenance and lead multi-year capital project planning and execution.
• Select and manage contracted services; train and lead maintenance staff to meet performance standards.
• Handle insurance claims, monitor safety incidents, and manage tenant construction projects effectively.

Financial Performance:

• Accurate budget preparation, emphasizing minimizing expenses by efficiently using manpower and materials.
• Develop and manage the operational expenses at budgeted levels.
• Manage capital projects in a timely, cost-effective manner at budgeted levels.
• Assist the general manager with forecasting operational and capital expenses.
• Assist in the preparation of monthly and quarterly ownership reports.
• Perform any other duties as required from time to time to operate a Regional Shopping Center successfully

Ready to take your career to the next level?

If you’re ready to bring your talents to a cutting-edge retail real estate organization that values people and results, we want to hear from you! Apply now to join our innovative team and help shape the future of retail real estate: hr@pacificretail.com.

Please reference “ Operations Manager ” in the subject line.

PRCP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, hair texture, and protective hairstyles are defined to include, but are not limited to, braids, locks, twists, or any other characteristic protected by federal, state, or local laws.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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