Job Description

Founded in Richmond, Virginia, CapCenter is a mortgage company that optimizes the home buying and selling processes by combining mortgage, realty, and insurance under one roof. This allows CapCenter to provide better service and more savings to clients ultimately helping individuals and families find and afford their dream homes in our local communities.

Job Overview:

In the Mortgage Closing Consultant role, you’ll be the primary point of contact for CapCenter clients who are on the path to close a loan. Mortgage Closing Consultants analyze our clients’ applications and supporting documents to ensure each loan meets our rigorous underwriting standards. Alongside your analysis, you’ll guide our clients, working internally with realtors, loan officers, underwriters, and insurance advisors so that all parties are set up for success at closing. 

Here’s what you’ll need to know about the role, our team, and what it takes to succeed at CapCenter:

You will:

In your first 30 days, you will:

• Secure an NMLS license (we’ll sponsor it!)
• Become a subject matter expert on lending
• Join an immersive training plan teaching you everything you need to be successful

  In your first 90 days, you will:

• Act as a trusted advisor and advocate for our clients as they prepare for closing
• Work collaboratively to ensure accuracy and efficiency at each step of the way
• Build on your communications and underwriting knowledge through learning modules, proprietary training, and live coaching
• Complete a self-assessment to build a blueprint for career progression

You are:

• A critical thinker:  we’re happy to teach the content, but you should be hungry to learn, comfortable thinking on your toes, and adept at solving problems.
• A communicator:  most Americans buy less than five homes in their life – it's critical that you build trust, distill complex financial concepts simply, and listen actively.
• Self-aware:  you’re looking for an opportunity to develop your strengths and weaknesses
• Driven to help others:  you want to do good
• Ambitious:  you want to do well
• A college graduate with a  bachelor's degree

We hire for talent, not experience. You should be a solutions-oriented thinker who is not afraid to roll up your sleeves and tackle challenging problems.

  You’ll get:

• NMLS Certification
• Competitive salary, variable pay & annual bonus
• 401k (with matching!), health, dental, & vision
• Training to learn the home-ownership experience back to front.
• To participate in cross-functional collaboration that fosters career growth
• The opportunity to help people through one of the most stressful and important transactions of their lives.

Our culture is growth oriented. Past Mortgage Closing Consultants have been promoted into sales, operations, team lead, and market management roles.

We offer a competitive compensation package to include base salary, medical, dental and life insurance benefits, 401K, and paid vacation. We do not discriminate against applicants/employees on any protected basis and are an Equal Opportunity Employer: Veteran/Disability.

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