Job Description

Immediate need for a talented LTSS Service Care Manager . This is a 06+ Months Contract opportunity with long-term potential and is located in Laredo, TX (Remote) . Please review the job description below and contact me ASAP if you are interested.

Job ID:25-86254

Pay Range: $22 - $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes.
• May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
• "Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome.
• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care.
• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members.
• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans.
• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides. recommendations to care plan/service plan based on identified member needs.
• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met.
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators.
• May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners.
• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits.
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner.
• Performs other duties as assigned, Complies with all policies and standards.
• 8 AM to 5 PM with 1 hr lunch break / No OT/ No paid holidays (off on holiday).
• Assist in telehealth biannual assessments, in person as needed if in the area.
• Complete assigned tasks and document findings.
• Coordination with multi-disciplinary teams.
• Follow up calls to members.
• Any other projects that may arise.
• Interact with the team for guidance as needed/attend staff meetings, 1:1’s, team huddles.
• Must be able to meet strict turn-around times with documentation for assessments assigned.
• Address tasks in a timely manner.
• Flexible
• Professional
• Meet with Team Lead and Manager. Trainings will need to be completed.
• Shadowing of other Service Coordinators.

Key Requirements and Technology Experience:

• Skills- Bilingual
• Organized, Strong time management skills, Microsoft Word, Outlook, Excel, Teams knowledge
• At least 2 years’ experience
• LVN, bilingual preferred, be able to travel local for F2F visits as needed.
• High School Diploma and current LVN License
• LVN License
• 2 years’ experience as LVN, needs to be in Laredo, TX.
• Preferred community/home health experience

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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