IT Infrastructure Analyst Job at SONDA, Kentucky

M2RnNWhMSmRpbWo4VGVKcWtmT0FkakkyMVE9PQ==
  • SONDA
  • Kentucky

Job Description

SONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing. With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well.

We are looking for an IT Infrastructure Analyst that will be responsible for maintaining the stability, security, and efficiency of the organization's IT systems and services. This role involves providing hands-on technical support, assisting in the administration of infrastructure components such as servers, networks, and cloud platforms, and ensuring timely resolution of incidents to support day-to-day business operations.

Since this is an on-site support role, the position follows a fully in-person model and will be based at the client's location.

Responsabilities:

  • Monitor and maintain IT infrastructure components (servers, networks, systems) to ensure high availability and performance;
  • Respond to technical incidents, service requests, and alerts in a timely manner;
  • Install, configure, and troubleshoot hardware, software, and peripherals;
  • Apply security patches and updates to maintain system compliance;
  • Assist in backup routines, audits, and inventory control of IT assets;
  • Support end users with technical issues and escalate when necessary;
  • Document technical procedures, configurations, and troubleshooting steps;
  • Participate in regular IT meetings and contribute to continuous improvement efforts.

Qualifications:

  • Bachelors in IT, Computer Science, or related field;
  • Solid knowledge of IT fundamentals: networking, operating systems, cybersecurity, and cloud basics;
  • Familiarity with service management principles (ITIL) and basic project support;
  • Exposure to cloud environments (e.g., Microsoft Azure or Google Cloud);
  • Relevant certifications are a plus (e.g., CompTIA A+, Network+, Security+, Azure Fundamentals).

It is important to be based in Florida , Georgia , Kentucky , New Jersey , or Texas.

"All vacancies at Grupo SONDA are extended to people with disabilities"

Job Tags

Similar Jobs

Confidential Jobs

Social Worker Job at Confidential Jobs

 ...Position: Social Worker (MSW) Location: Napa, California Job Type: Full-Time Ideal...  ...Facilitating access to medical care and community resources Supporting patients in achieving their highest level of health Key Responsibilities: Provide crisis... 

Reach Church

Youth Pastor Job at Reach Church

 ...Church; we are intentional about making sure that everything we do is about Nothing But Jesus . About the Position: The Youth Pastor will support the mission of Reach Church by coming alongside parents to raise the next generation (focusing on 6-12 grade students)... 

Hanson Bridgett LLP

Government/Water Associate Job at Hanson Bridgett LLP

 ...Government/Water Associate (2-6 years of experience) HANSON BRIDGETT LLP Bay Area Preferred - San Francisco, San Rafael, Walnut Creek...  .... Strong research, writing and communication skills, high level of analytical skills as well as excellent and highly adaptable... 

China Global Connections

Deputy Head of Primary School Job at China Global Connections

We are looking for aDeputy Head of Primary Schoolfor an international school in Beijing. This is a full-time position starting in August 2025.About the schoolThis is an international school located in Haidian.The school offers a combination of the national curriculum... 

Nurtur Aveda Institutes

Admissions Counselor Job at Nurtur Aveda Institutes

 ...questions? Does the beauty industry excite you? If these questions resonate with you, Nurtur Aveda is looking for their next Admissions Counselor! In this role, you'll work to ensure that our students have an unparalleled experience while working to get enrolled into our...