Job Description
Human Touch Home Care is looking for a qualified Intake Specialist to join our team at our DC office.
MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE
Responsibilities
- Perform authorization, intake duties, insurance verification and eligibility.
- Answer client inquires, take referrals, and help schedule home care services.
- Assist in managing medical records.
- Facilitate the communication functions of the business office.
- Provide clerical support, and excellent customer service.
- Adhere to all policies and procedures of the company.
- Enter new patients in scheduling system and updates to patient information as they occur.
- Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences.
- Assists in managing clients including staffing, scheduling, operations and administration.
- Performs other duties as assigned to meet the goals and objectives of our home care operations.
- Track and maintain records for Authorization department
- Sort and process incoming reports before putting data into processing software
- Verify accuracy of data before transcribing
- Scan documents and saved in database to keep records of essential organizational information
- Respond to employee questions and requests for information in a timely and knowledgeable fashion
- Proved successful working within tight deadlines and fast-paced atmosphere
- Carried out day-to-day duties accurately and efficiently
- Obtain and log accurate patient insurance and demographic information
- Triage unscheduled and emergency with authorization department
- Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA
- Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services
- Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines.
- Maintain accuracy, completeness and security for medical records and health information.
- Prepare a variety of different written communications, reports and documents.
- Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed
- Other duties as assigned
- Identify and verify insurance coverage of home health care services
- Obtains and documents prior authorization for home care services from insurance providers
- Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas
- Collect and maintain statistical data on all referral and submits them regularly as required
- Attends meetings and participates on committees as required.
- Performs other duties as assigned
Qualifications
- High School degree/GED required. AA or BA/BS in related field is desirable.
- Must have a minimum of minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing.
- Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology.
- Must have a strong understanding of HMO, Medicaid, and Medicare Payors.
- Must have the ability to Multi-task in fast-paced environment.
- Must have excellent interpersonal and organizational skills.
- Able to work in group and independent environment
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Sick time
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Intake and Scheduling Specialist: 1 year (Preferred)
- Home Health Care: 1 year (Preferred)
Job Posted by ApplicantPro
Job Tags
Hourly pay, Full time, Monday to Friday, Flexible hours, Shift work,