Role
General Manager “GM”
Location
100% onsite in Irvine, CA (Relocation assistance is available)
Management
Lead the entire company including sales, operations, HR, finance, and back-office.
Reports to
CEO
Employment Type
Full-Time, W2, Direct Hire
Benefits
Competitive Base & Bonus. Medical Insurance. PTO. Open office floor plan with manager access. Break area featuring a lounge and pool table, plus a full kitchen.
Culture
We are a small, agile team (under 15 FTEs) focused on high-risk payment processing and merchant services. We prioritize adaptability, self-learning, and efficiency. Our office environment is open and centrally located, featuring amenities like a pool table and private offices. We have a strong, low-turnover team, with employees promoted from within. We value strong partnerships with ISOs, banks, and tech vendors.
The Company
We Specialize in credit, debit, EBT, ACH, and high-risk merchant account services. We process around $20M–$30M in monthly volume, maintains an A+ BBB accreditation, and offer transparent rates. Our focus is on high-risk payment processing and merchant services, operating with a lean structure and aiming for 25% annual growth.
The Opportunity
The General Manager will oversee the entire company including sales (currently 4 sales reps, 1 sales manager, 2 data entry, with plans to expand to ~8 reps), operations of ISO-retail and high-risk merchant account services, HR, finance, and back office. The role includes driving revenue growth, team development, and managing relationships with ISOs and banks. The GM will be hands-on, directly involved in team management, overseeing operations, and ensuring growth. This person will also be expected to bring new bank and processor relationships. This position requires leadership of a small but growing team, with a focus on expanding revenue, managing the sales pipeline, and implementing marketing strategies for business development.
Qualifications, skills, and experience
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