Gate Agent Job at Insight Global, Tempe, AZ

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  • Insight Global
  • Tempe, AZ

Job Description

Position: Remote Gate Agent (call center)

Location: Tempe, AZ (Hybrid: 3 days onsite, 2 days remote)

Pay: $20.82/hr (non-negotiable)

Schedule: Wed–Sun, 9 AM–5:30 PM

Contract: 4 months with strong potential for full-time conversion (November 1oth start date)

Insight Global is hiring Remote Gate Agents to support a Fortune 500 logistics operation. You’ll manage two-way audio/video communications with drivers across North America, coordinating truck arrivals, loading/unloading, and departures at distribution centers. Expect high-volume interactions (~200 drivers/day), so clear communication and attention to detail are essential.

Requirements:

  • 1+ year in operations or technical support
  • Comfortable with phone-heavy, fast-paced environments
  • Technically savvy and quick learner
  • Must work major holidays and be open to overtime
  • Training: 3 weeks onsite, Mon–Fri, 8 AM–4:30 PM (first day 9 AM–5:30 PM)

"Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."

Job Tags

Full time, Contract work, Remote work,

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