Director of Logistics Job at Sigmaways Inc, Duluth, GA

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  • Sigmaways Inc
  • Duluth, GA

Job Description

We are seeking a results-driven Logistics Branch Director to lead and manage daily logistics operations while driving performance and customer satisfaction.

You will be responsible for overseeing all day-to-day branch operations, including planning and executing both domestic and international transportation activities. This individual will work closely with customers, carriers, and internal teams to ensure smooth, cost-effective, and timely logistics operations.

The ideal candidate brings a strong mix of leadership, operational expertise, and customer service excellence.

Responsibilities:

  • Provide strategic and operational leadership to align logistics goals with business objectives.
  • Oversee daily operations with a focus on customer service, finance, and service excellence.
  • Enhance branch productivity through training, budgeting, and process optimization.
  • Lead logistics functions, including air/ocean freight, distribution, drayage, warehousing, and supply chain.
  • Ensure compliance with customer requirements and company standards via best practices and SOPs.
  • Investigate and report service failures, incidents, or claims for timely resolution.
  • Monitor and report performance metrics; lead daily management meetings to drive improvements.
  • Manage recruitment, performance, and development of branch staff in partnership with HR.
  • Build high-performing teams and foster a collaborative, results-driven culture.
  • Support business development and maintain regular reporting to Korea.
  • Forecast and manage financial performance, including revenue and net income targets.

Qualifications:

  • Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field required.
  • At least 13 years of logistics management experience.
  • At least 5 years of proven leadership experience as a logistics manager.
  • Deep understanding of international transportation and freight forwarding industries.
  • Strong cross functional collaboration and communication skills.
  • Excellent interpersonal skills with the ability to lead and influence others effectively.
  • Highly detail-oriented with strong multitasking and organizational abilities.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
  • Experience with Transport management and Warehouse management platforms preferred.
  • Willingness to travel domestically up to 10%.

Job Tags

Work at office,

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