· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
GOJET AIRLINES - FLIGHT ATTENDANT LOCATION - NEWARK, NJ Job Description and Overview Does getting paid to travel sound like a dream job? That is precisely what our Flight Attendants do every day. GoJet Airlines is looking for friendly, professional, and enthusiastic...
...Appointment Scheduler Onsite training, Fully Remote pending performance after Columbus, OH (Training onsite) Responsibilities: Speak... ...visits, urgent and emergency issues and associated testing. Work with callers to resolve complex problems by gaining...
...lead by example, and ensure program execution across multiple sites. Program Management & Compliance ~ Lead and oversee food safety programs aligned with GFSI/SQF standards. Act as a partner in audit preparation and execution, maintain HACCP certifications, revise...
Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty. With 20 years of experience...
Job Title: Mandarin- English Translator Location: Onsite Hemlock Solar Plant, 1881 North Orr Rd, Hemlock, MI 48626 Interview Format: Teams Meeting (conducted in Mandarin) Position Summary: Corning is seeking five highly skilled Communication Specialist ...