We are looking for a Customer Care/Membership Placement Specialist at our new Girl Scout DreamLab in Sheffield!
Our Membership Placement Specialist is primarily responsible for initiating contact and facilitating registration for potential members who have expressed interest in joining Girl Scouts and for providing the highest level of customer service to all members, both external and internal. The Membership Placement Specialist is the first point of contact for inquiries via phone, email or in person. The Specialist is responsible for providing the highest level of customer service to all members, both external and internal. The employee provides support to GSNEO members/volunteers as needed to effectively administer the goals of GSNEO.
Responsibilities:
Supports the conversion process from a lead to member/volunteer through a streamlined, customer-friendly process that meets the customer’s needs.
· Track and manage communication with current and potentials members to close leads
and complete renewals using Volunteer Systems ( CRM).
· Skillfully execute sales strategies to convert prospective leads into registered and engaged members.
· Assist with background screening process for adult members.
· Create and maintain troop opportunities in the Volunteer Systems participation catalog to meet recruitment and community needs.
Supports functions of a multi-channel contact center. Answers incoming calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers.
Seeks and acknowledges the views and ideas from customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement. Maintains a customer-centric environment in public areas of council facilities.
Supports the operation of their assigned service center with efforts such as the opening and closing of building, processing mail, maintaining office supplies and orders through approved channels, and reporting on property maintenance issues. Provides Retail Shop coverage as needed.
...and helps advance the promise of life science. We are seeking a Senior Validation Engineer Validation activities include qualification and re-qualification of facilities, equipment, computer systems, utilities, equipment cleaning, cleanroom qualification, and process...
..., events and weekly fitness and yoga ~ Free electric vehicle charging when on-site... ...revision of FMEA, BOM, manufacturing and assembly drawings. Electrical design and documentation... ...a company from the ground up, where your work will have a direct and meaningful impact....
...If so, we invite you to consider this opportunity. Legacy Salmon Creek Medical Center is Southwest Washingtons most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement...
...GDC is Hiring! Gamble Design Collaborative is a smart and nimble Landscape Architecture and Development Planning firm located in the charming town of Franklin, Tennessee.Were just 20 minutes south of the red-hot city of Nashville and were expanding our team....
...opportunities. Comprehensive benefits package, including medical, dental, and vision. Bar expenses paid by Firm. HSA and FSA plans to help offset taxes for employees and dependents. 401K Plan. Company provided life insurance up to $150k. Company...