Customer Support Representative Job at Compunnel Inc., Columbus, OH

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  • Compunnel Inc.
  • Columbus, OH

Job Description

Customer Support Representative

Location: 4343 Easton Commons, Columbus, OH 43219

Key Responsibilities:

• Handle incoming phone inquiries with professionalism and accuracy.

• Provide support for:

• Morgan Stanley Cash Management products & services

• Morgan Stanley Online and Mobile App

• General financial and account-related questions

• Meet or exceed departmental performance metrics.

• Demonstrate adaptability and multitasking skills in a dynamic call center environment.

Preferred Qualifications:

• Candidates should meet one or more of the following criteria:

• College Degree

• Previous contact center experience

• Professional and career-driven

• Strong communicator with a customer-first mindset

• Comfortable with technology and financial services platforms

• Able to quickly adapt to changes in procedures or client needs

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