Job Title: Customer Support Representative
Location: South Jordan UT
Pay Rate: $21/hour (W2)
Work Schedule Overview:
Remote Start: Begin your journey with remote training and onboarding for the first 4–5 weeks.
In-Office Transition: After training, this role will require working onsite 5 days per week to build team synergy and provide hands-on support.
Hybrid Option: Enjoy a flexible hybrid schedule (3 days in-office, 2 days remote) after 6 months of successful service.
Job Summary:
We are seeking highly motivated and service-driven Client Support Service Professionals to join our client. As a Customer Support Representative, you will be the first point of contact for clients, delivering accurate information and high-quality support related to financial services and account management.
Key Responsibilities:
Handle incoming phone calls and provide support for a range of client service inquiries.
Assist clients with Cash Management products, online and mobile account access, and general financial inquiries.
Deliver world-class service in a high-volume, fast-paced, and team-oriented environment.
Meet or exceed key performance metrics such as customer satisfaction, accuracy, and call resolution.
Adapt quickly to new procedures, tools, and workflows.
Collaborate closely with teammates and management to ensure client satisfaction.
Preferred Qualifications:
Previous customer service or call center experience, ideally in financial services.
Strong communication and problem-solving skills.
Comfortable navigating multiple systems and digital tools.
Proven ability to thrive in a team environment and handle a fast-paced workload.
Commitment to delivering an exceptional client experience.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Why capSpire? capSpire is a global consulting and solutions company that solves difficult business and technology problems for commodity-focused organizations. We take pride in putting our people first and are proud to be recognized consecutively as a Great Place ...
...Skybound. We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics,... ...to life. You will work collaboratively with artists, designers, and engineers to deliver innovative visual features along with...
...ensure every project is completed on time and within budget. At the heart of our business model lies a vibrant focus on the K-12, government, and municipal construction sectors which drives our sustained leadership in the market. Join a legacy of success and innovation...
...audience members for experts to answer; coordinate with social media and newsletter teams on user-generated content ideas Attend and... ...yet authoritative prose ~5 to 10 years experience in health digital media and publishing; mental health journalism a plus ~ Demonstrated...
...Job Title: Operations/Marketing Manager Schedule: 20 hours per week (flexible between... ...innovative solutions and scaling our presence in digital and e-commerce markets. As a lean and... .... Qualifications ~2+ years of experience in marketing, operations, or similar hybrid...