Our client, a leading manufacturer of flooring products, is hiring in Aurora, IL. We are looking for a motivated and detail-oriented Customer Service Manager to lead their customer service operations, optimize order processes, and drive revenue through upselling opportunities. This position is a HYBRID position and only requires 3 days in office per week.
Position Overview
The Customer Service Manager will oversee a team of representatives to ensure efficient order entry, accurate data management, and exceptional client communication. This role requires strong analytical skills to monitor performance metrics, identify trends, and make data-driven decisions that enhance customer satisfaction and sales growth.
Key Responsibilities
This position comes with:
Qualifications
If this sounds like something you would be interested in, please apply and I will contact you!
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