Customer Service Coordinator Job at Compunnel Inc., Corning, NY

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  • Compunnel Inc.
  • Corning, NY

Job Description

Title: Customer Service Coordinator I

Location: Corning, NY 14831 (Onsite)

Note: Training will occur onsite - worker will then be able to work remote until the team returns onsite - must be local to Corning, NY or surrounding areas.

No overtime expected, if overtime is needed it will be when manager approved.

Schedule: Mon-Fri, 7:30am-4:30pm/8:00am-5:00pm

Job Description:

Takes calls from internal customers and department representatives in a fast-paced environment. This is a customer service position. First point of contact for internal customers.

Responsibilities include:

  • Position acts as a liaison between internal customers at all levels, and other departments within division.
  • Enters reservations into conference room scheduling software and facility work order system.
  • Enters work orders into software utilized by division partners.
  • Meets with department groups for customer events.

Education Required:

  • 2 year degree REQUIRED, business related fields are preferred.

General Skill Set:

  • Punctuality
  • Detail oriented
  • Excellent customer service skills that include listening
  • Excellent phone skills that includes good enunciation
  • Ability to work with a team and alone
  • Good data entry and typing skills
  • Good time management skills
  • Calendaring skills.

Desired Skills:

  • Call center experience
  • Quick learner
  • High energy
  • Experience with room scheduling software
  • Good working knowledgeable of Microsoft Office.

Job Tags

Work at office, Local area, Remote work,

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