Job description
RemX by Employbridge has partnered with their client to assist with their search for a Senior Manager, Enterprise Customer Insights & Speech Analytics.
Senior Manager, Enterprise Customer Insights & Speech Analytics
Locations (Onsite): White Plains, NY
Salary Range: $97,600 – $122,000
Overview
We’re seeking a strategic and dynamic Senior Manager of Enterprise Customer Insights & Speech Analytics to lead and scale a high-impact analytics program across the enterprise. In this role, you'll be responsible for building and managing a centralized NICE/Nexidia speech analytics team, helping transform voice data into actionable insights that drive performance, improve customer experience, ensure compliance, and support growth.
You will collaborate closely with cross-functional business leaders to align analytics initiatives with enterprise-wide priorities.
Key Responsibilities
Qualifications
Education & Experience
Technical Skills
Leadership & Communication
Benefits:
Please apply today to learn more about this great opportunity.
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