Job Description

The RivaReno Gelato team is growing, soon we will be opening our second store in Miami, FL. If you are passionate about creating positive and lasting experiences for our customers through the highest quality products and exceptional customer service, this is the place for you.

Why is Rivareno so good?

The philosophy of our gelato store and laboratory is based on one key principle – a constant quest in the world for natural ingredients exemplifying freshness, purity and intensity.A uniquely intense, creamy and velvety experience, our gelato is unrivalled for the intensity of its flavor's. Our ultra-fresh gelato is produced daily in our “laboratorio” in store only a few hours before serving. We do not use hydrogenated fats, artificial coloring's, flavoring's or preservatives. 

Qualification and responsibilities are not limited to the following:

Qualifications:

• Legally able to work in the US - Mandatory
• Previous experience in sales of pastry , bakery, gelato/ice cream shops, coffee shops, restaurants or other similar hospitality businesses.
• Honesty
• Punctuality
• Positive energy
• Excellent written and communication skills in Spanish & English
• Clear, respectful and pleasant communication
• Knowledge in pastry / cooking
• Knowledge of food allergies
• Working knowledge of general restaurant operations, food planning and preparation, purchasing, security, sanitation and health codes.
• Food sales experience
• Excellent team working skills
• Extremely organized and detail-oriented
• Total commitment to work
• Full availability for multiple shifts that may include mornings, evenings, nights, weekends and holidays

Responsibilities

• Daily opening, operation and closing of the store
• Serve gelato, gelato cakes, granita, milkshakes, and more Rivareno products.
• Sales
• Prepare crepes and waffles and other products
• Serve, recommend and provide exceptional customer service
• Address customer needs, comments, and complaints
• Cash register (credit cards, debit cards and cash handling)
• Track stock levels of ingredients and consumables
• Forecast needs and oversee ordering as necessary
• Reception and verification of high-quality standards of products delivered in the store by suppliers
• Compliance with health, safety, and sanitation standards (laboratory + store)
• Availability to run different tasks during the shift
• Constant cleaning and sanitizing following RivaReno protocol

Desired experience in sales of food & beverage business: minimum 3 years proven.

Job Type: Full-time

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