Clinic Manager Job at Detox Nation, Carlsbad, CA

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  • Detox Nation
  • Carlsbad, CA

Job Description

Full-Time | In-Person | Root-Cause Healing Clinic

At the Selah Center , we believe healing happens when science meets soul.

We are a private, data-driven healing retreat in Carlsbad, CA designed for people navigating complex illness—offering IV therapy, advanced detox protocols, and soul-level care that honors the whole person. We're not a clinic. We're not a spa. We're a sanctuary for transformation—built for those who’ve “tried everything” and are still searching for answers.

And now, we're seeking an experienced, heart-centered Clinic Manager to help lead this work from the inside out.

About the Role

The Clinic Manager is the grounding force behind our patient experience and daily operations. You’ll hold the rhythm of the clinic, support our team of skilled practitioners, and ensure each client’s journey flows with clarity, compassion, and precision. You’ll lead both people and systems with emotional intelligence, strong boundaries, and a clear sense of mission.

This is a full-time, in-person leadership role reporting directly to our founders and COO. You’ll act as their right hand in managing the operations of our Carlsbad retreat space.

Who You Are

  • You’re warm, grounded, and emotionally attuned—and you thrive in a leadership role
  • You see the big picture while keeping the small details sharp and clear
  • You have a deep respect for both data and intuition, science and spirit
  • You love refining systems, solving problems, and creating flow in fast-paced environments
  • You’re passionate about healing, especially for those navigating chronic or complex illness

Your Core Responsibilities

✨ Patient Experience & Flow

  • Greet and check in patients with warmth and professionalism
  • Manage appointments, complex booking of rooms and resources, reschedules, and new patient onboarding
  • Support communication across phone, email, and text with grace and efficiency
  • Maintain confidentiality and compliance (HIPAA) at all times
  • Facilitate payment and check-out processes with accuracy and care

✨ Clinic Operations & Environment

  • Open / close the clinic for daily operations and special events
  • Maintain and improve clinic systems for efficiency and patient flow
  • Oversee inventory management and vendor relationships
  • Keep treatment rooms and reception areas clean, tidy, and fully stocked
  • Support back-of-house needs like laundry, restocking, and light plant care
  • Handle room flips and light cleaning with reverence for the healing space

✨ Leadership & Administration

  • Manage front desk staff and support practitioner coordination
  • Monitor accounts receivable and coordinate with bookkeeper
  • Create weekly performance reports and operational updates for leadership
  • Organize team meetings, draft agendas, and ensure timely internal communication
  • Lead onboarding and support for new hires and practitioners
  • Maintain and refine office SOPs and team handbook
  • Retail/shipping coordination with retail/shipping manager/coordinator

✨ Special Projects

  • Assist with event logistics, clinic retreats and community workshops
  • Contribute to the creation of client education and email templates
  • Optional: Social media support, if skilled or interested
  • Serve as an operations partner in refining our one-of-a-kind retreat model

Your Experience & Skills

Required:

  • 2+ years in a wellness, clinical, or administrative operations role
  • Strong communication skills (verbal and written)
  • Proficiency in Google Workspace and scheduling platforms
  • Experience managing calendars, appointments, and front desk systems
  • Excellent organization, problem-solving, and emotional regulation under pressure
  • A genuine passion for healing, wellness, and root-cause care
  • Ability to lift 25+lbs
  • Self-motivated and proactive: You take initiative, stay productive during quieter moments, and don’t wait to be told what needs doing. You’re a self-starter with a grounded, driven attitude and the ability to prioritize tasks effectively in a dynamic environment.

Preferred:

  • Experience with Go High Level, CERBO
  • Familiarity with IV therapy, acupuncture, and/or bioregulatory medicine
  • Background in hospitality or luxury wellness environments
  • Social media content coordination or light graphic design experience
  • Interest in complex chronic illness, mold, metals, parasites, or trauma-informed care

What You’ll Love

  • Being part of a mission-driven team that actually walks its talk
  • Supporting clients who are brave, resilient, and ready to transform
  • Working alongside Sinclair and a high-integrity team of practitioners
  • Helping shape the future of a healing model that’s changing lives
  • Growth potential in operations, leadership, or programming
  • A calm, beautiful healing space that values nervous system safety—for all
  • A workplace culture rooted in integrity, ownership, and heart

Compensation & Schedule

  • Full-time, on-site in Carlsbad, CA
  • Competitive hourly or salaried pay (commensurate with experience)
  • Health benefits, PTO, and wellness perks available after trial period
  • Schedule: Monday–Friday (occasional evenings or events)

To Apply

Please send your resume and a short introduction to majesty@detoxrejuvenation.com

Please share why this role speaks to you and how your experience aligns.

This is more than a job.

It’s a calling to help others heal what others missed—through structure, presence, and cutting edge medicine.

Compensation: $75k/year+

Job Tags

Hourly pay, Full time, Work at office, Trial period, Monday to Friday, Afternoon shift,

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