Job Description

Youth Shelter Case Manager – Crisis Intervention

Monday through Friday 10am until 6:30pm, or 12:00pm until 8:30pm

470 SE 165th Avenue, Portland, OR 97233

Transform Lives, Transform Yourself:

Do you have a passion for supporting young folks in finding stability? Do you have experience being a safe adult for teens in your community, or lived experience as a young person who needed safe adults to lean on?

Our Commitment to Equity:

At New Avenues for Youth, we envision a community where all young people thrive. We recognize that historical inequities and intersecting forms of oppression have created barriers for many. We are unwavering in our commitment to dismantling these barriers and fostering a truly equitable space where every voice is heard and valued.

Your Journey, Their Inspiration:

As a Crisis Intervention Case Manager, you'll be a guiding light for youth navigating difficult paths. You will support youth in navigating conflict and resolving conflict within their families and communities to create greater stability. You will support youth in identifying their own needs and goals and helping them to achieve those by being a safe and supportive adult who can guide and hold thoughtful accountability.

What You'll Do:

• Be a role model: model healthy communication, problem solving and conflict resolution to support young people in building strong and stable permanent connections.
• Facilitate Healing and Growth: Support young people in connecting with their guardians or other safe community members to facilitate shared agreements and health conflict resolution.
• Bridge the Gap: Collaborate with other service providers, agencies, and community partners to ensure comprehensive and coordinated care for each young person.
• Document the Journey: Maintain accurate and timely records, ensuring that our programs have the data they need to thrive and continue serving those who need it most.

Who You Are:

• Compassionate Listener: You offer empathy without judgment, creating a safe space for young people to share their stories and struggles.
• Reliable Advocate: You are committed to showing up consistently, building trust, and following through on your promises to young people.
• Growth-Oriented: You embrace continuous learning, seeking new knowledge and skills to better support yourself and the youth you serve.
• Equity Champion: You are passionate about dismantling systemic oppression and creating a more just and equitable community for all.

Why Join Us:

• Make a Profound Impact: Witness firsthand the transformative power of your support and guidance.
• Thrive in a Supportive Team: Join a collaborative and inclusive environment where your contributions are celebrated.
• Grow as a Professional: Receive ongoing training, mentorship, and opportunities for career advancement.
• Holistic Benefits Package: We value your well-being and offer a robust benefits package that includes:
• 100% employer-paid premiums for comprehensive health, dental, and vision insurance to ensure your physical and mental health are prioritized.
• Generous holiday, personal, and paid time off (PTO) allowances to support your work-life balance and personal needs.
• Discounted gym memberships to encourage a healthy and active lifestyle.
• Access to free counseling services to help you manage stress and maintain your emotional well-being.

Qualifications:

• Passion for working with young people to create stability.
• High school diploma or equivalent preferred
• Valid driver's license, access to an automobile, and active auto insurance

Any candidate deemed viable for this position based on resources and resume submission will be contacted to participate in a screen interview to discuss interest and job compatibility. Of those screened, advancing candidates will be asked to participate in a subsequent interview or interviews to evaluate job qualifications and interest further. From this process, a hiring selection will be made. New Avenues for Youth is an equal opportunity employer.

This position requires a high level of mobility, meaning the successful candidate must be able to swiftly move and adapt to different situations and tasks. This may or may not also include different agency locations or locations within the community being served. A person in this position must be able to perform with or without accommodation the essential functions of this job including any physical requirements associated with this role. While performing the duties of this job, the employee may be routinely exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. If the position may require the use of any personal protective equipment, New Avenues will have such equipment on hand for the employee’s use.

New Avenues for Youth is an equal opportunity employer.

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