Case Manager Job at Insight Global, Cuyahoga County, OH

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  • Insight Global
  • Cuyahoga County, OH

Job Description

Position Summary:

We are seeking a compassionate and organized Care Manager to join our team. This hybrid role combines remote work with in-person community engagement. The Care Manager will be responsible for coordinating care for members, scheduling appointments, conducting telephonic outreach, and performing home visits and in-person support at medical appointments. The Care Managers will be supporting a population who is dual Medicaid / Medicare eligible member.

Position : Care Managers

Duration : Direct Placement

Shift: Monday – Friday 8AM – 5PM

START DATE: 11/10

Key Responsibilities:

  • Conduct regular phone calls with members to assess health status, provide support, and coordinate care plans.
  • Schedule medical appointments, follow-ups, and community services for members.
  • Perform home visits to assess living conditions, provide education, and ensure members have access to necessary resources.
  • Accompany members to doctor’s appointments to advocate for their needs and facilitate communication between members and providers.
  • Collaborate with healthcare providers, social workers, and community organizations to ensure comprehensive care.
  • Maintain accurate and timely documentation of members interactions and care plans in electronic health records.
  • Monitor member progress and adjust care plans as needed to improve health outcomes.
  • Educate members and families on health conditions, medications, and self-care strategies.
  • Identify and address barriers to care, including transportation, housing, and access to food or medication.

Requirement:

  • Licensed Registered Nurse (RN), Licensed Social Worker (LSW)
  • RN = Associates
  • Licensed Social Worker = Bachelors
  • Minimum of 3 years of experience in care coordination, case management, care management – (can also accept RN's wanting to get off the floor with no care coordination experience)
  • Valid driver’s license and reliable transportation (will be reimbursed for mileage)
  • Proof of auto insurance

Pluses:

  • Experience working with Medicaid and/or Medicare or underserved populations.
  • Familiarity with local community resources and healthcare systems.
  • Case Management Certification
  • If they have been a Care Manager at payer or CareSource competitor (list below)

Job Tags

Local area, Remote work, Monday to Friday, Shift work,

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