CARE SPECIALIST
Are you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care Specialist.
As a Care Specialist, you will play a crucial role in our organization, working in a dynamic and ever-changing field. Your responsibilities will extend beyond the ordinary, and we are looking for someone who possesses the tenacity, resilience, and perseverance to excel in challenging situations.
Your role will require you to be a self-starter, someone who not only understands the art of prioritization but is also keen to understand the "why" behind what we do. You'll engage with individuals from diverse backgrounds and often with complex needs, so the ability to work with difficult people and always be willing to help is a must. You don't just say "no"; you ask "how" and seek the "why."
Your awareness of community and diversity will be vital in ensuring that you provide culturally sensitive and inclusive care. Organizational skills, responsiveness, and flexibility are key as you navigate the ever-evolving landscape of healthcare.
Your self-motivation and ability to pivot, serving as a change agent when necessary, will be highly valued. You have an outcome-oriented approach and are willing to learn, adapting to new challenges and opportunities with enthusiasm.
Criticism doesn't deter you; you take it as a chance for self-improvement and growth. Self-awareness is your ally, and you thrive as an independent problem solver. Your passion for people is the driving force behind your commitment to delivering high-quality care.
If you possess these qualities and are ready to embrace a role that demands dedication, adaptability, and a deep desire to make a positive impact, we encourage you to explore the possibilities of becoming a Care Specialist within our organization. Join us in our mission to provide exceptional care and support to those who need it most.
Who is Upward Health
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our providers, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. I t’s no wonder 98% of patients report being fully satisfied with Upward Health!
What you will do.
The Care Specialist works in patient’s homes and community 90% of the time and virtually the other 10% to deliver chronic care management to high complexity patients. During initial outreach the Care Specialist informs patients about our services and helps them get enrolled. Reaching out via phone is our top strategy for outreach and it’s important that the Care Specialist is comfortable and confident communicating by phone. Field-based approaches are utilized as well, and the Care Specialist should be prepared to use whatever strategy is most effective. Once the patient is enrolled, the Care Specialist will facilitate virtual visits from the patient’s home to our providers remotely to support our integrated care delivery model, focused on the following goals: Promote timely access to appropriate care; increase utilization of preventative care; reduce emergency room utilization and hospital readmissions; create and promote adherence to a care plan developed in coordination with the patient, primary care provider, and family/caregiver(s); increase patient’s ability for self-management and shared decision-making; provide medication reconciliation; connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs
KEY RESPONSIBILITIES:
KNOWLEDGE, SKILLS & ABILITIES:
QUALIFICATIONS:
Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
PI590a894c82f7-30492-36860265
PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY . An Alameda County Job Application is required to be considered for ALL County recruitments. Alameda County Public Health Department, Asthma Start Program, is recruiting for a temporary COMMUNITY OUTREACH WORKER...
...Golden Goose is looking for a passionate and customer-focused Part-Time Style Maker ! Ensuring high levels of customer satisfaction... ...Guarantee a proper Customer Relationship Management, according with Company standard Embody and transmit with passion the company...
...members and supervisor. Complete data entry for metrics and KPIs Identify process improvement ideas and communicate opportunities. Assist in improving established procedures and implementing continuous improvement projects. Communicate testing results to customers...
...demonstrate a working understanding of the US Government Acquisition and Procurement environment,... ...processing including; accuracy of order entry data, contract funding, scope changes,... ...correspondence on contractual matters with increasing levels of autonomy but under the supervision of...
...ensuring the proper payment of customs duties, taxes, and fees on behalf of clients. Communicate with carriers and customers via telephone and email File documents in a timely matter Track shipments and provide updates for customers Coordinate delivery scheduling and...