Job Description

Position Overview:

The primary responsibility of the Assistant Cage Shift Manager are to manage all cash assets and daily cage operations for assigned shift. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

• Manages assigned operational functions within the department consistent with the strategic plan and vision for the department, the division and The Venetian Resort.
• Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure The Venetian Resort’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment.
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
• Responsible for maintaining a positive quest service environment; Recognize quest presence, Approach quest with conversation, Display positive attitude through personalized service, Thank our quest and invite them back.
• Enforces rules and regulations of the cage, adheres strictly to all Internal Controls, and prepares accountability to determined daily revenue.
• Supervises and trains cage personnel on their shift. Verifies cash turn-ins from operating departments, various types of cash paid-outs, and cahier’s banks. Approves customer credit within prescribed limits.
• Manage staff and organize department functions in accordance with company guidelines.
• Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
• Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
• Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
• Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards Of Conduct

All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school Diploma or equivalent.
• Must be able to obtain and maintain a Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
• 3 years cage experience involving cage cashier, Main bank, and Fill bank in management capacity preferred.
• Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

• Lift or carry 75 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

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