TOP REQUIRED SKILLS:
1. Excellent Interpersonal and Communication skills through email and phone.
2. Knowledge of Due Diligence involving CIP and KYC and OFAC. Understanding of banking procedures and compliance regulations
3. Prior Banking experience
TOP 3 NICE TO HAVE SKILLS:
1. Problem-solving abilities and strong attention to detail.
2. Effective Time Management Skills
3. Proficiencies in Microsoft Office Suite and Banking Software applications
TEAM OVERVIEW:
18 Total Associates. 1 Manager, 1 Lead, 3 Senior associates (III), all other associates are Banking Ops Specialist II’s.
DAY IN THE LIFE:
-Responsible for the review and decisioning of ne consumer account applications according to regulatory requirements and departmental processes and procedures.
-Review of applications for CIP, Funding and appropriate client outreach for follow-up. This role is to contact clients to help them complete and finish application submissions.
-Clearing application exceptions for client to be onboarded.
TOP WORKER PRIORITY:
-Knowledge of the D1 Application Management system.
-Knowledge of CIP requirements including review of Lexis Nexis. Identification of fraudulent applications. This foundation would be needed to perform the outreach this position requires.
CW-Banking Ops Specialist I:
The Banking Ops Specialist I supports routine day-to-day operations of consumer and commercial banking. Under close supervision, this job performs limited to low risk administrative/transactional banking tasks such as drafting daily proofs and processing payments that follow standard procedures. Key Responsibilities and Duties: Answers service calls and responds to customer questions to ensure customer gets the information they require. Drafts daily proofs and reconciliations that are compliant with corporate accounting and control policies. Processes payments, tickets and online entries and ensures that all information is accurate. Researches routine customer, branch or bank inquiries and escalates issues as necessary. Considers multiple resources and records when investigating customer inquiries. Enters transactions into CRT/PC and balances general ledger accounts. Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.
Educational Requirements: High School Preferred
Physical Requirements: Sedentary Work
Career Level 1IC.
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