Admissions CRM Administrator Job at SCI-Arc, Los Angeles, CA

MWRFL2hMcGVqV2o3UmVkb2svYUFkam8rMnc9PQ==
  • SCI-Arc
  • Los Angeles, CA

Job Description

Job Title: Admissions CRM Administrator

Department: Admissions

Reports to: Admissions & Recruitment Director

FLSA Status: Full-time, Non-exempt

Pay Scale: $27.00 - $32.00/hour

Schedule: Eligible for Hybrid Schedule after completing training period

Summary:

We are seeking an experienced and proactive Admissions CRM Administrator to join our team. The ideal candidate will have hands-on experience with Slate CRM, along with a positive attitude, strong problem-solving skills, and an energetic, collaborative approach.

Reporting to the Director of Admissions & Recruitment, the Admissions CRM Administrator will play a key role in managing, optimizing, and expanding the Slate CRM environment to meet the evolving needs of the admissions office. This position will focus on enhancing operational workflows, ensuring data integrity, and developing solutions that align with the institution’s enrollment strategies for undergraduate, graduate, postgraduate, and non-degree programs.

Essential Duties and Responsibilities:

  • Customization, builds applications, creates forms, queries, and reports to support all stages of the admissions cycle
  • Manage annual application preparation, including updates and configuration for each admissions cycle
  • Builds and maintains import processes for external data sources, ensuring timely and accurate reconciliation of all name acquisition data
  • Design and manage portals to support admissions and recruitment efforts
  • Identify opportunities for enhancements and recommend technical solutions that support operational efficiency and strategic goals
  • Manage data integrations and assist with error correction in the feed of data between systems, vendor files, and site-specific forms that insert records into the system. Develop in-depth knowledge of data integrations and business process data usage ensuring optimal data integrations and troubleshooting when necessary
  • Collaborate with the Admissions team to implement and optimize automated communication workflows, including segmentation, personalization, testing, and deployment
  • Manage population groups and deliver targeted outreach campaigns
  • Run regular audits to maintain data integrity and ensure best practices in system maintenance
  • Provide high-quality customer service by answering the Admissions Office’s main phone line and assisting with inquiries as needed
  • Perform other related duties as directed by Admissions & Recruitment Director

Qualifications:

  • Bachelor’s degree in technology, business, management, or related discipline
  • Experience integrating and managing Slate CRM
  • Excellent verbal communication skills to clearly convey information in-person and over the phone
  • Skill in writing clear and concise, correspondence, memos, and e-mails
  • Demonstrated ability to multi-task and work in an extremely fast paced environment
  • Attention to detail and strong organization skills
  • Self-starter, resourceful, and naturally hospitable
  • Ability to maintain effective working relationships and collaborate with others to achieve common goals

We offer a great benefits package with medical, dental, vision, 401(k) and paid time off.

SCI-Arc is proud to be an equal opportunity employer.

Job Tags

Full time, Work at office,

Similar Jobs

Liberty Health

MEDICATION TECHNICIAN (CNA) - TEMPLETON OF CARY Job at Liberty Health

MEDICATION TECHNICIAN (CNA) - TEMPLETON OF CARY Cary-NC-27511-United States Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: MEDICATION TECHNICIAN (CNA) Full Time, Days Job Description: Provides...

First Standard Construction

Construction Cost Estimator Job at First Standard Construction

 ...information Conduct quantity take-offs and pricing for all construction divisions Prepare and maintain a directory of suppliers, contractors, and subcontractors Create detailed and organized bid packages and participate in the bidding process Review and update... 

MAU Workforce Solutions

Support Specialist Job at MAU Workforce Solutions

Jumpstart your career in Greer, SC , and expand your professional portfolio. As a Support Specialist, you will be responsible for coordinating administrative tasks, preparing records and management workshops. Maintain department webpage. Schedule and organizes activities...

BOND Building Construction

Project Manager - Drywall (Bond Building) Job at BOND Building Construction

Position Description: The PMs primary role is to provide technical support to the Senior Project Manager and Field Staff to ensure team receives all pertinent information and support necessary to deliver project professionally, on time and within budget. The APM will...

Corey+Then Periodontics and Dental Implants

Licensed Dental Assistant (EFDA) - Oral Surgery Job at Corey+Then Periodontics and Dental Implants

 ...Licensed Expanded Function Dental Assistant - Oral Surgery Corey + Then Periodontics & Dental Implants | Portland, ME Position Highlights: Corey + Then is looking for an outgoing individual who is passionate about providing outstanding patient care! We are...